Privacy & Security

IST wants to ensure your experience is as stress free and convenient as possible. Ordering from IST is absolutely secure. Read on for complete details.

IST’s SECURITY GUARANTEE

Ordering from IST is absolutely secure and guaranteed. Meaning, you never have to worry about credit card safety while ordering from our site. Further, you pay nothing if unauthorized charges are ever made to your card as a result of ordering from IST.

HOW IST MAKES SHOPPING SECURE

IST uses industry standard Secure Sockets Layer (SSL) technology to insure secure commerce transactions. IST’s order submission process encrypts all the personal information you send to us. Your credit card and billing information cannot be read as it travels over the Internet.

If you still do not feel comfortable sending your information to us over the Internet, please use the site to browse and then give us a call at (800) 927-7113 to place your order.

SECURITY GUARANTEE DETAILS

Under Federal Law, you are not liable for fraudulent charges over $50. If your credit card provider holds you responsible for any portion of that $50, IST will cover your entire liability, up to the $50 maximum. Of course, IST will only cover this liability if the fraudulent charges were made through no fault of your own from purchases made through IST’s secure server. Remember, in order to receive the protections of Federal Law and IST’s guarantee, you must first notify your credit card provider in accordance with its reporting rules and procedures.

IST’s PRIVACY STATEMENT

GENERAL

IST is committed to protecting your privacy on our web site. We recognize that conducting business on-line can raise concerns about the security of your information so we’ve attempted to adopt the necessary precautions to enable us to provide you with the protection we feel you want. If at any time you feel something else is appropriate, please let us know and we’ll do what we can to accommodate your concerns.

The following Online Privacy Policy outlines our views and practices and how they pertain to you as a visitor to IST.

PERSONAL INFORMATION

As a natural part of placing an order with IST, you must provide personal information to us. It is IST’s practice to take the general information you provide and incorporate it into our database. In our database we try to keep track of the names and addresses of our customers as well as their product purchases. Credit card information is never transferred to our customer database and is only used for collection purposes.

USE OF PERSONAL INFORMATION

IST uses the database we have created to provide you with information about our products, promotions, product updates, and the like. We value you as a customer and feel we can enhance your experience with our products by keeping you up to date on information and products we think you’ll find useful.

OPT OUT

IST does not want to use your information as we’ve described if you don’t want us to do so. We will always keep your information in case we need to notify you of a problem with a product but we will identify you as a user who does not wish to receive any further non-critical information. We’ve provided you with an option to ask us to remove your information from our list of customers. If at any time in the future you want your information removed, you may call IST at (800) 927-7113 and an operator will take care of it over the phone. You may also send an e-mail to ist@istincs.com.

COOKIES

Cookies are pieces of information that a Web site transfers to an individual’s hard drive and that stay there after you’ve left a site. If you are a frequent Web user, you probably have received many cookies. They make it much easier for repeat visitors to various sites because they can help identify your computer type, operating system, and browser to deliver information accordingly. Companies like IST use cookies for tracking purposes. IST uses cookies in two ways. First, we use cookies to get an accurate count of users visiting our site, what they looked for when here, how many pages they viewed and the like. The information is only used in aggregate form so we can improve the content of our site. Secondly, we may use a cookie in conjunction with a registration form. The purpose of this is to provide added convenience to repeat visitors and to save them the trouble of filling out the same form on multiple visits. In general, cookies do not contain any personally identifiable information unless a visitor supplies information knowingly. A cookie can’t read data off your hard disk or read cookie files created by other sites.

DISCLAIMER

By using this site, you signify your acceptance of the IST Online Privacy Policy. We reserve the right to change, modify, add, or remove portions of this policy at any time so please check periodically for changes. When you visit IST, you are accepting the policy posted on the site at that time.